Alerty Blog

18 Best Site24X7 Alternatives for Application Monitoring

Written by Jack Dwyer | Aug 9, 2024 10:11:17 AM

Looking for Site24x7 alternatives for uptime monitoring? Effective Application Performance Monitoring is vital for maintaining a strong online presence. This blog will provide insights into top alternatives that simplify your monitoring needs.

Let's dive into the best options available, starting with Alerty’s frontend monitoring solution.

Table of Contents

What Is Site24X7?

Site24x7 is a comprehensive cloud-based monitoring platform designed to monitor:

  • Websites
  • Servers
  • Applications
  • Networks

It serves many businesses, from small startups to large enterprises, providing crucial insights into their digital infrastructure.

With Site24x7, you can monitor various aspects of your online presence and IT environment. This includes:

  • Tracking website uptime
  • Assessing the performance of web applications
  • Evaluating the health of servers and networks

The platform also offers real-time monitoring of user interactions, ensuring that you can address issues proactively before they impact your users.

ManageEngine’s Site24x7 has been around since 2007, and it has been adopted as one of the go-to website observability solutions for many businesses, big and small. It is a fairly powerful website and server monitoring tool and offers the necessities for true observability. 

Related Reading

Key Features and Functionalities of Site24X7

Website Monitoring

Site24X7 offers website monitoring that allows businesses to monitor uptime, performance, and user experience from over 130 global locations. Users can gain valuable insights into how well their website is functioning and performing worldwide by:

  • Tracking page load times
  • Resource usage
  • Web vitals

Server Monitoring

With Site24X7, businesses can monitor physical and virtual servers, tracking CPU, memory, disk, and network utilization. This feature is essential for receiving alerts for critical metric breaches and ensuring servers run optimally.

Application Performance Monitoring (APM)

Gain insights into web application and API performance with Site24X7’s APM functionality. This tool allows users to track:

  • Transaction times
  • Errors
  • Resource consumption
  • Identify code-level issues that could be affecting performance.

Cloud Monitoring

Monitor AWS, Azure, GCP, and other cloud services with Site24X7’s cloud monitoring feature. Businesses can optimize their cloud costs and ensure that their cloud infrastructure is running efficiently by tracking:

  • Resource utilization
  • Service health
  • Billing metrics

Network Monitoring

Site24X7 also provides network monitoring functionality to keep an eye on network devices like:

  • Routers
  • Switches
  • Firewalls

By tracking traffic, bandwidth utilization, and device health, users can identify bottlenecks and connectivity issues that could impact network performance.

Real User Monitoring (RUM)

Monitor real user experience across platforms with Site24X7’s RUM feature. Businesses can identify slow-loading pages and improve overall user experience by tracking:

  • Page load times
  • Transaction times
  • User actions

Synthetic Monitoring

With Site24X7’s synthetic monitoring functionality, users can simulate user interactions to detect performance issues before they proactively impact real users. This tool is essential for automating performance testing and ensuring that websites and applications run smoothly.

What Are the Limitations? Why Do Others Consider Site24X7  Alternatives?

Support Issues

Drawbacks of Site24x7 support include:

  • Extended resolution times, ranging from one to two weeks
  • Slow response to follow-ups and escalations
  • Frustration and delays in addressing critical problems
  • Impact on overall efficiency of monitoring and troubleshooting

Basic Transaction Recording

Many users consider Site24x7's transaction recording technology, which is based on Selenium, quite basic. This setup may need to be revised for users who need advanced transaction checks or custom scripting.

The functionality can be limiting for complex testing scenarios, making it less suitable for businesses with intricate transaction processes. Businesses requiring more advanced transaction recording capabilities may find Site24x7’s offering lacking.

Lack of Playback Functionality

Another significant limitation is the absence of playback functionality in Site24x7's web browser recorder. Users must rely on screenshots, often less informative and comprehensive than video recordings. 

This can hinder the ability to analyze and troubleshoot issues effectively. The lack of playback functionality in Site24x7 may impede the in-depth investigation of performance issues and reduce the overall effectiveness of monitoring and optimization efforts.

Limited Cloud and Server Monitoring Features

Users have found that Site24x7's features may be lacking in cloud and server monitoring, especially for medium—to large enterprises. The platform's capabilities in these areas might need to be improved to meet larger organizations' complex and diverse needs. 

Businesses with high-demand cloud and server monitoring requirements may find Site24x7’s functionalities limited in scope and depth. 

Consideration of Alternatives

Due to the abovementioned limitations, some businesses may look for alternatives to Site24x7 that offer:

  • Better support
  • More advanced transaction recording capabilities
  • Comprehensive playback features
  • More robust cloud and server monitoring functionalities

Exploring other options might benefit companies with specific or high-demand requirements in application performance monitoring. By considering alternatives, businesses can address Site24x7's shortcomings and enhance their monitoring and optimization efforts.

Criteria To Consider When Choosing Site24X7 Alternatives

Several essential criteria must be evaluated when exploring alternatives to Site24X7 for application performance monitoring. Understanding these factors, from feature sets to customer support, will help you choose the right tool for your needs. 

Feature Set

An alternative to Site24X7 must offer comprehensive analytics features to ensure effective monitoring. Look for options that provide:

A robust error tracking feature can help quickly identify and address any issues.

Ease of Integration

Integrating an alternative tool into your existing tech stack is vital for smooth operations. Consider how well the tool meshes with:

  • Other analytics platforms
  • Customer support tools
  • Development environments

Opt for solutions that offer quick configuration and setup processes, saving your team valuable time and resources. 

User Interface and Experience

The user interface of a monitoring tool significantly impacts team adoption rates. Seek out alternatives that offer an intuitive design with easy navigation. Customization options are also beneficial, allowing you to tailor the tool to your specific workflow and reporting needs.

Pricing Structure

Review the pricing plans of alternatives to ensure they align with your budget. Look for tools that offer flexible pricing based on features or usage. It's also helpful if the alternative provides a free trial or freemium model, allowing you to test the tool before committing to a paid plan. 

Customer Support and Documentation

Comprehensive customer support can be a game-changer when selecting a Site24X7 alternative. Evaluate the following: 

  • Response timings
  • Availability of live chat or phone support
  • Documentation quality
  • Tutorials
  • Interactive community forums

These resources can help your team maximize the tool's potential. 

Scalability

Ensure that the Site24X7 alternative can accommodate your business's growth. It should seamlessly handle increased user traffic and data volume as your application expands. Scalability is crucial for long-term efficiency and sustainability.

Reputation and Reviews

User reviews and case studies offer valuable insights into:

  • Effectiveness
  • Reliability
  • User satisfaction levels of alternatives to Site24X7

Considering these perspectives can help you make an informed decision when choosing a monitoring tool.

Each of these criteria plays a crucial role in the decision-making process when selecting an alternative to Site24X7. By carefully evaluating these factors, you can pinpoint the monitoring tool that best aligns with your needs and preferences.

18 Best Site24X7 Alternatives For Application Monitoring

1. Alerty

Alerty is a cloud monitoring service designed for developers and early-stage startups. It provides the following:

  • Application Performance Monitoring
  • Database Monitoring
  • Incident Management

Alerty supports technologies like:

  • NextJS
  • React
  • Vue
  • Node.js

It also monitors databases such as:

  • Supabase
  • PostgreSQL
  • RDS

With features like quick Incident Management and Real User Monitoring (RUM), Alerty helps optimize user experience. Alerty’s Universal Service Monitoring covers dependencies like:

  • Stripe API
  • OpenAI
  • Vercel

Catch issues before they affect your users with Alerty's frontend monitoring solution today!

2. Dynatrace

Dynatrace stands out for its unified observability and security solutions, leveraging an advanced causality-detecting AI model to:

  • Simplify cloud complexity
  • Enhance innovation
  • Bolster security

Dynatrace offers comprehensive visibility into:

  • Infrastructure
  • Applications
  • Security
  • Digital experiences
  • Business Analytics

Key features include:

  • Robust application management for optimal performance
  • Automated discovery of network devices and dependencies
  • Baseline management for performance benchmarks
  • Root cause analysis for effective problem resolution

Flexible Pricing, Strong Features, Mixed Reviews

Pricing is flexible, based on usage and product selection, such as $0.08/hour/host for Full-Stack Monitoring. While its alerting mechanism and anomaly detection are well-regarded, users sometimes face performance issues, high costs, and detailed documentation challenges. It holds a rating of 7.9 out of 10.

3. LogicMonitor

LogicMonitor is a cloud-based platform that excels in infrastructure monitoring, focusing on automation and customization. It features:

  • API integrations for seamless data exchange
  • Access controls for secure data management
  • Activity dashboard for real-time metrics
  • Alerts and notifications for critical issues
    Anomaly detection to identify unusual patterns

Its flexible, automated alert thresholds and workflows improve efficiency, but it may need to improve in areas such as AI capabilities and workflow automation. 

User-Friendly with Limitations

Pricing details are available upon request from sales. Despite its easy setup and team support, users have noted weaker mapping functionality and challenges with WAN data integration. 

LogicMonitor has a rating of 4.5 out of 487 reviews.

4. Datadog

Datadog is a comprehensive monitoring and analytics platform ideal for large-scale applications. It provides a full-stack view of infrastructure and applications, including:

  • Activity tracking
  • Ad hoc reporting
  • Anomaly detection
  • Audit management
  • Feedback collection

Its integration with Instatus for automated status pages enhances its utility. 

Flexible Pricing with Mixed User Feedback

Pricing starts with a free plan for up to 5 hosts, with paid plans such as Pro and Enterprise costing $15+/user/month and $23+/user/month, respectively. Users appreciate its customizable dashboards and alerting capabilities but may find the navigation counterintuitive, pricing high, documentation needing improvement, and aggregate metrics configuration time-consuming. 

Datadog holds a rating of 4.6 out of 224 reviews.

5. AppDynamics

AppDynamics offers cloud-native application observability solutions focused on user experience and business outcomes. It provides features such as:

  • Behavioral analysis
  • Performance monitoring
  • Real user monitoring (RUM)
  • Root cause identification

Performance-Focused with Usability Challenges

Pricing is flexible, based on CPU cores and specific monitoring needs, with details available from sales. The platform is praised for its error detection and real-time performance access, but users may need help with its management settings, high learning curve, and unclear problem identification. 

AppDynamics has a rating of 8.1 out of 10.

6. New Relic

New Relic is an observability platform that provides a range of capabilities for monitoring and improving software applications. Key features include:

  • Preventative monitoring to identify blind spots
  • Application health monitoring
  • Unified full-stack view
  • Contextual sharing across teams

Extensive Integration with Usability Concerns

It integrates with numerous services, including Instatus. New Relic offers a free plan with limited features, while paid plans require contacting sales for a quote. Users benefit from real-time monitoring and easy implementation, but some find the interface and data visualization challenging, and the platform’s feature overload can be overwhelming. 

New Relic holds a rating of 4.5 out of 1345 reviews.

7. Zabbix

Zabbix is an enterprise-ready solution known for its:

  • Scalability
  • Distributed monitoring
  • High availability

It features a single-pane dashboard for:

  • Visual overview
  • Business monitoring with KPI tracking
  • Easy deployment
  • Open-source flexibility for customization

Customizable Solution with Steep Learning Curve

Pricing for upgrade services depends on the environment size and complexity. While Zabbix is appreciated for its configurability and centralized monitoring, users may struggle with its extensive documentation, steep learning curve, and UI/UX issues. 

Zabbix has a rating of 4.4 out of 298 reviews.

8. Pingdom

Pingdom provides comprehensive website monitoring, focusing on synthetic and real user monitoring. Its features include:

  • Real user monitoring (RUM) for page load times and interactions
  • Transaction monitoring for specific website actions
  • Page speed monitoring for optimization
  • Outside-in client-side monitoring for various locations and devices

Cost-Effective Monitoring with Trade-offs

Pricing starts at $10+/month for each monitoring type, with costs increasing based on usage. While it helps track network outages and assess performance, users report slow tech support responses, complex reports, and areas for improvement in error presentation. 

Pingdom has a rating of 4.5 out of 73 reviews.

9. StatusCake

StatusCake provides a comprehensive uptime monitoring platform with global reach. Users can automatically test their website’s uptime from 30 countries every five minutes on the free plan. This tool supports a variety of monitoring types, including:

  • HTTP
  • HEAD
  • TCP
  • DNS
  • SMTP
  • SSH
  • PING
  • PUSH

This gives users robust options for tracking their site's performance. 

StatusCake also includes:

  • Page speed monitoring
  • Domain checking
  • Server health
  • SSL certificate status

Historical uptime reports are available for up to a month, which helps users track and compare performance over time. Notifications are sent through integrations with services like:

  • Datadog
  • Discord
  • OpsGenie
  • Slack
  • And more

The service offers a free subscription with basic features and paid plans that increase monitoring frequency and provide additional features, such as 30-second monitoring intervals and more frequent page speed checks.

10. UptimeRobot

UptimeRobot delivers a versatile uptime monitoring solution that combines website, SSL, Ping, Port, Cron job, and Keyword Monitoring. Its advanced features include:

  • Incident updates via email
  • Semi-customizable status pages
  • Response time monitoring
  • Maintenance windows

The platform allows users to monitor endpoints from multiple locations. Premium plans offer checks every 60 seconds, while free plans offer checks at five-minute intervals. 

Versatile Monitoring with Free Tier

UptimeRobot provides keyword monitoring and advanced notification settings, which can be particularly useful for tracking specific content changes and receiving timely alerts about system performance. The service is free with limited features, while the PRO plan starts at $8 per month for expanded monitoring and alert capabilities.

11. Uptrends

Uptrends offers a robust synthetic and real user monitoring (RUM) solution. It enables monitoring of:

  • HTTP(s)
  • Web services
  • Security certificates
  • DNS
  • Servers from over 200 locations worldwide

Uptrends’ performance monitoring capabilities help identify issues related to website speed and multi-step transactions. Users benefit from interactive charts that allow for detailed examination of performance data, including time-based patterns. Uptrends provides several free tools, such as:

  • Uptime checks
  • Website speed tests
  • DNS reports

After a 30-day free trial, users can choose from various premium bundles starting at $15.47 per month, offering extensive monitoring features and support.

12. Uptime

Uptime provides a comprehensive suite for:

  • Monitoring
  • Alerting
  • Reporting
  • Managing status pages

Uptime covers the following:

  • Uptime monitoring
  • SSL checks
  • Content matching
  • API calls
  • Virus and malware scanning
  • Synthetics

The service offers real user monitoring (RUM) and customizable dashboards, allowing users to visualize data based on their roles. Alerts can be sent via:

  • SMS
  • Phone calls
  • Third-party integrations

Status pages are customizable and can be either public or private. Uptime offers a Basic subscription starting at $16 monthly, with additional tiers for more extensive monitoring and feature sets.

13. Checkly

Checkly is an end-to-end monitoring platform specializing in browser and API checks. Using Puppeteer and Playwright frameworks, Checkly simulates interactions with a Chrome browser to validate and measure web application performance. 

Custom JavaScript can be run before and after API checks, and users benefit from CI/CD integration and extensive alerting options via:

  • Email
  • SMS
  • Various communication platforms

Flexible Pricing and Free Tier

Checkly offers a free plan with limited checks and a pay-as-you-go model starting at $1.20 per 10,000 API check runs, making it a flexible option for varying monitoring needs.

14. Sematext

Sematext provides full-stack monitoring with a focus on uptime and API performance. Its Synthetics solution monitors across:

  • Multiple locations
  • Private networks
  • Behind firewalls

Sematext tracks:

  • Network timings
  • APIs
  • Website performance
  • Core web vitals
  • Third-party software

Flexible Pricing and In-Depth Monitoring

The service offers pay-as-you-go and bundled subscription models, starting at $29 monthly for basic features and scaling up to more advanced options with higher monitoring capacities. Sematext’s approach includes customizable alerts and detailed performance metrics, ensuring comprehensive oversight of application health.

15. Updown.io

Updown.io is a straightforward website monitoring service that provides checks from eight global nodes. It supports monitoring at intervals as short as 15 seconds and includes SSL certificate checks and text search for string presence. 

Pay-Per-Check and Status Page Hosting

Updown.io integrates with REST and WebHook APIs and offers hosted status pages for single or multi-site availability. The service operates on a pay-as-you-go model, starting at around $3 per month for five websites with one-minute checks, and allows for additional checks at a higher frequency for an extra cost.

16. Sentry

Sentry is a robust alternative to Site24x7 for those seeking specialized Application Performance Monitoring (APM) and error tracking. It provides detailed insights across various programming languages and frameworks, supporting both self-hosted and SaaS solutions. 

Sentry’s Strengths and Limitations

Sentry's strength lies in its end-to-end distributed tracing, which helps identify performance bottlenecks and conduct thorough root-cause analysis. It tracks version changes and assesses the impact of new code deployments. While it offers detailed error reporting and a wide range of integrations, some users report error filtering challenges and occasional reporting delays. 

Sentry’s Pricing Structure

Sentry’s pricing starts with a free plan, and paid options include the Team plan at $26 per month, the Business plan at $80 per month, and a custom-quoted Enterprise plan for more extensive needs.

17. Splunk

Splunk is a comprehensive observability solution offering extensive capabilities such as:

Optimized for Modern Architectures

It is particularly effective for cloud-native and microservice-based applications. It supports auto-instrumentation for various programming languages and contributes to OpenTelemetry, which promotes open, neutral instrumentation. 

Splunk's Strengths and Challenges

Splunk’s ability to handle unstructured data from diverse sources is a significant advantage, but it is known for its high cost and steep learning curve, especially with its SPL (Splunk Processing Language). 

Splunk's Pricing Structure

The platform’s pricing includes Synthetic Monitoring starting at $1 per month, Real User Monitoring at $14 per month, Infrastructure Cloud Monitoring at $15 per month per host, and APM at $55 per month per host, all of which require annual billing commitments.

18. Dotcom-Monitor

Dotcom-Monitor offers a comprehensive suite of website monitoring and performance testing tools, making it a strong alternative to Site24x7. It provides monitoring for:

  • Website performance
  • Uptime
  • Infrastructure
  • Application performance, along with a web-based scripting tool useful for e-commerce

A Blend of Ease and Complexity

The platform’s user-friendly interface and detailed email reports help maintain optimal performance and address potential issues proactively. Nonetheless, some advanced features have a steep learning curve, and users have reported that the product can be non-intuitive with limited documentation. 

Tiered Plans with Varying Costs

Pricing starts from $19.99 per month per product and can go up to $79.99 per month per product, with comprehensive coverage costing around $180.

Related Reading

Choosing The Right Site24X7  Alternatives for Your Team

Database Throughput

When selecting an alternative to Site24X7, prioritize products with robust database throughput to handle high write volumes. Monitoring systems generate numerous signals, necessitating a back end capable of efficiently managing this influx.

Data Visualization

An ideal alternative should offer comprehensive data visualization options, allowing for custom graphs and charts. Customizable visualization features are essential for interpreting data effectively.

Alerts and Notifications

Ensure the alternative supports custom alerts and notifications, enabling real-time monitoring of critical metrics and issues. This feature ensures timely responses when problems arise.

Data Access Patterns

Consider how data will be accessed and utilized when choosing a tool. The selected alternative should efficiently handle data queries and access patterns tailored to your use case.

Ease of Use vs. Functionality

A balance between user-friendliness and advanced functionalities is crucial. A monitoring tool should be easy to operate while providing necessary features for complex monitoring tasks.

Cost Considerations

Factor in the overall cost, including data storage and any additional expenses. Ensure you understand the full pricing structure to avoid hidden costs or unexpected charges, as this happens more often than you think.

Scalability

Check if you can scale the data storage layer independently from the visualization features. This feature is critical in ensuring that increasing data volumes do not impact the ability to view and analyze metrics effectively.

Catch Issues Before They Affect Your Users With Alerty's Free APM Solution

Alerty is a cloud monitoring service designed for developers and early-stage startups, offering a comprehensive set of tools for:

  • Application Performance Monitoring
  • Database Monitoring
  • Incident management

This platform supports many technologies developers commonly rely on, such as NextJS, React, Vue, and Node.js, empowering users to identify and resolve issues efficiently.

The service also provides monitoring capabilities for various databases, including:

  • Supabase
  • PostgreSQL
  • RDS

Proactive Performance Monitoring

It tracks crucial metrics such as CPU usage and memory consumption. By monitoring these key performance indicators, Alerty ensures that users can proactively address any potential issues before they impact their applications' functionality or user experience.

Incident Management and User Experience Focus

Alerty's incident management system is designed for quick response and resolution, helping teams address issues promptly and effectively. The platform includes Real User Monitoring (RUM) capabilities, enabling developers to gain insights into how users interact with their applications and optimize the user experience accordingly.

One of Alerty's standout features is its Universal Service Monitoring, which extends monitoring capabilities to cover dependencies like:

  • Stripe API
  • OpenAI
  • Vercel

Users can gain a holistic understanding of their application's performance and health by providing a comprehensive view of all service dependencies.

AI-Driven Setup for Rapid Onboarding

Alerty leverages AI technology to simplify the setup process, making it easy for developers to start monitoring their applications quickly and efficiently. This approach saves time and contributes to cost-effectiveness, as users can get up and running without extensive onboarding or training.

Comprehensive Monitoring and Integration for Developer Efficiency

The platform's integration with tools like Sentry further enhances its value proposition for developers and small teams, streamlining workflows and centralizing monitoring efforts. By offering an efficient, affordable, and user-friendly monitoring solution, Alerty caters to the needs of developers and teams that prioritize simplicity, effectiveness, and cost savings.

Try Alerty’s frontend monitoring today! 

Related Reading