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15 Best Pagerduty Alternatives For Incident Monitoring & Management

Application Performance Monitoring (APM) is crucial for businesses to ensure optimal performance and prevent downtime. If you're looking for PagerDuty alternatives, you're likely aiming to enhance your monitoring capabilities. This blog covers top PagerDuty alternatives to help you find the best fit for your needs.

Looking for PagerDuty alternative? Alerty's free APM solution offers a cost-effective and feature-rich option for businesses looking to improve their monitoring tools.

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Table of Contents

What Is PagerDuty?

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PagerDuty is a prominent incident management platform that has been in operation since 2009. 

Key Features of the Advanced Incident Response Tool

  • On-call scheduling
  • Escalation policies
  • Alerts

PagerDuty's Incident Management Capabilities

  • Consolidates alerts from various monitoring tools into a single overview
  • Keeps IT support teams informed of emerging issues
  • Identifies the most suitable team member for issue resolution
  • Escalates unresolved problems to experts or operations managers for swift resolution

PagerDuty allows you to set up operations schedules so that an operations team can monitor things around the clock from anywhere in the world. It supports various integrated collaboration tools for sending notifications, including: 

  • SMS
  • Push notifications
  • Phone calls
  • Email

PagerDuty is an invaluable tool that significantly streamlines incident management processes, ensuring swift responses to issues and continuous monitoring for optimal efficiency.

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Why People Look For PagerDuty Alternatives?

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PagerDuty offers a strong incident management solution. But there are many reasons why people might explore alternatives:

Pricing

PagerDuty’s pricing plans start at $21/user/month. This plan misses out on the most basic functionalities. If you need a plan with enough features to cover essential Incident Management functions, it can get quite expensive—we’re talking upwards of $41/user/month. 

Additional Features and Add-Ons

  • Runbook Automation
  • Stakeholder License
  • Status Pages

These features are not included in standard plans and are available as costly add-ons. For these reasons, Alerty provides a more cost-effective solution to users, especially to small dev teams. Alerty uses AI to simplify setup, providing a cost-effective solution compared to competitors.

Learning Curve

PagerDuty's feature-rich platform can be perceived as complex, with a steep learning curve for new users. Some businesses prefer alternatives that offer simpler setups and workflows for quicker onboarding. For instance, someone looking for a PagerDuty alternative because of the platform's steep learning curve can opt for Alerty since AI mainly handles the setup process with precision.

Integration Limitations

While PagerDuty integrates with various tools and services, it may not cover every unique use case or technology stack. Some users seek alternatives that provide more extensive or specialized integrations to connect seamlessly with their systems.

Elevate Your App's Performance With Alerty

Alerty is a cloud monitoring service for developers and early-stage startups, offering application performance monitoring, database monitoring, and incident management.

Supported Technologies

  • NextJS, React, Vue, and Node.js,
  • Helps developers identify and fix issues

Databases Monitoring

  • Supabase
  • PostgreSQL
  • RDS
  • Tracks key metrics like CPU usage and memory consumption

Key Features

  • Quick incident management
  • Real User Monitoring (RUM) to optimize user experience

Universal Service Monitoring

  • Covers dependencies like Stripe API, OpenAI, and Vercel 

Alerty uses AI to simplify setup, providing a cost-effective solution compared to competitors. It is designed for ease of use, allowing quick setup, and integrates with tools like Sentry, making it ideal for developers and small teams needing efficient, affordable monitoring. 

Catch issues before they affect your users with Alerty's free APM solution today!

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15 Best PagerDuty Alternatives For Incident & App Monitoring

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1. Alerty

Alerty is a cloud monitoring service designed for developers and early-stage startups. It offers application performance monitoring, database monitoring, and incident management. It supports technologies like NextJS, React, Vue, and Node.js, helping developers identify and address issues quickly. 

2. Alertops

Alertops is an incident management and IT service management tool with features similar to PagerDuty. Alternatively, Alertops offers heartbeat (cron job) monitoring as part of its higher-tier plans, which can help monitor database backups or other scheduled tasks. 

3. Opsgenie

Opsgenie, created by Atlassian, is a modern on-call platform that simplifies incident management with a user-friendly interface and advanced alerting workflows. 

Pros

Free plan with unlimited SMS alerts, supports up to 5 team members, ideal for smaller companies

Cons

Challenging navigation for those new to incident management

4. Splunk

Splunk on-call, formerly known as VictorOps, is an incident management tool for enterprise-focused teams. It offers essential features needed by large teams but may lack functionalities appreciated by smaller teams. Splunk's pricing plans limit email and push notification alerts, so for basic functionality, it is essential to opt for high-tier plans.

5. xMatters

xMatters is an Incident Management platform offering a range of features at a slightly lower price than PagerDuty. 

Core Features

  • Manages alerts
  • Handles escalations
  • Supports on-call schedules
  • Facilitates communications

xMatters offers various pricing plans to suit businesses of all sizes, with the basic plan being free to use.

6. Moogsoft

Moogsoft is an AIOps platform with advanced features that integrate monitoring tools and machine learning algorithms. It is suitable for proactively identifying and resolving incidents, although some users have reported occasional stability issues and limited customization options.

7. BigPanda

BigPanda is an AIOps event correlation and automation platform known for its innovative approach to incident management. Despite criticisms of its customer support and high prices, BigPanda remains a viable alternative to PagerDuty.

8. Rootly

Rootly is an application that automatically involving incident-relevant departments within seconds and provides automated responses through communication tools like Slack. It is customizable and suitable for managing incidents for businesses of all sizes.

9. Better Uptime

Better Uptime is a platform for monitoring IT infrastructure that combines incident management, status pages, and uptime monitoring. Every paid plan offers:

  • Unlimited SMS
  • Phone calls
  • Microsoft Teams and Slack integrations

10. Datadog

  • Critical security and monitoring platform for cloud applications
  • Combines traces, metrics, and logs
  • Provides visibility into applications, infrastructure, and services

It helps drive collaboration between various teams, but integrating and setting it up may be complex. Datadog also comes with a higher price tag, which could be a drawback for some users.

11. ServiceNow IT Service Management

ServiceNow IT Service Management simplifies handling service requests and IT incidents, allowing efficient tracking and resolution. It provides comprehensive reporting and analytics capabilities, although its reporting tools may lack depth compared to other platforms.

12. iLert

iLert offers all core features, such as on-call scheduling, escalations, and notifications, with additional features like status pages and live call routing for an extra fee. Made and supported in Germany, iLert is ideal for European customers or those with strict data storage requirements.

13. OnPage

OnPage offers incident alert management primarily targeting the healthcare industry with HIPPA-compliant notifications. Its user interface and on-call scheduler may lack modern ease of use, making it more suitable for healthcare-focused users.

14. FireHydrant

FireHydrant is a modern Incident Management platform praised for its user-friendly interface, powerful features, and reliable performance. While it may have limited customization options, FireHydrant remains a great alternative to PagerDuty, offering a free plan and reasonable paid plans.

15. Jira

Jira is a project management tool that helps teams efficiently plan, track, and release software. It integrates well with various platforms, offers secure data storage, and enables collaboration among different teams. Even with Jira's platform management complexity, there could be a potential drawback for some users.

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Criteria To Consider When Choosing a PagerDuty Alternative

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Ease of Use

When evaluating PagerDuty alternatives, one crucial criterion to consider is ease of use. You need a user-friendly and easy-to-understand tool, especially during high-stress situations like an incident. Ensure the tool is intuitive and has a simple onboarding process for new users.

Integration Capabilities

The tool should seamlessly integrate with your existing toolset to ensure smooth operations. This integration ensures that you can continue using your favorite tools and still benefit from the new features of the PagerDuty alternative.

Reliability

Reliability is a key factor to consider when evaluating PagerDuty alternatives. Check the tool's status page for historical uptime data to ensure minimal downtime. The tool's vendor should also have a clear and effective communication strategy during an outage.

Scalability

Scalability is crucial for any tool that you choose. Before selecting a PagerDuty alternative, consider how the tool can scale with your organization. Assess the pricing structure, feature set, and onboarding process to ensure the tool can grow with your needs.

Support and Training

Consider the support and training options available for the PagerDuty alternative. Ensure that the tool provides easy-to-read support documentation and training materials for users. This will help your team quickly adapt to the new tool and maximize its benefits.

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Catch Issues Before They Affect Your Users With Alerty's Free APM Solution

When finding the ideal Alerty alternative for your cloud monitoring needs, it's essential to consider the key features that make Alerty stand out. 

Comprehensive Application Performance Monitoring

Alerty offers application performance monitoring, database monitoring, and incident management for developers and early-stage startups. It supports technologies like NextJS, React, Vue, and Node.js, making it versatile for various applications. 

Database and User Experience Optimization

Alerty monitors databases such as Supabase, PostgreSQL, and RDS, providing insights into key metrics like CPU and memory usage. It also features quick incident management and Real User Monitoring (RUM) to optimize user experience, ensuring developers can catch issues before they impact their users.

Advantages of Alerty

  • Easy to use with quick setup
  • Seamless integration with tools like Sentry
  • Incorporates easily into existing workflows
  • Saves time and effort for developers
  • Ensures effective application monitoring
  • Provides peace of mind

Alerty is a reliable and efficient cloud monitoring solution offering various features to help developers identify and fix issues quickly. 

Versatile Features of Alerty

  • Supports various technologies
  • Compatible with multiple databases
  • Manages diverse dependencies
  • Ideal for developers and small teams
  • Optimizes application performance

For those searching for an Alerty alternative, finding a service that offers similar features and ease of use is essential. This will ensure that you can continue monitoring your applications effectively.

Discover the ideal Alerty alternative with free APM to enhance your cloud monitoring needs. 

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